The challenges faced by business leaders fluctuate constantly and require them to seek ever more efficiency in action and reflection. The notion of agility has precisely come to respond to this need for change and adaptation. It has the merit of bringing flexibility to management processes as well as lasting solutions to identified needs. Like any technique, its implementation requires the expertise of a professional, which has led to the birth of a new profession, an agile transformation coach.
The agile transformation coach: who is he?
The mission of an agile transformation coach is to support professionals in learning agility in their work process. It can be a team, a company, or a self-employed person. As its name suggests, the agile coach is above all a coach. In general, a professional coach designates a specialist in the development of capacities and know-how, equipped to support individuals, teams, and companies.
The implementation of the agile method, therefore, calls on the techniques of traditional coaching. These include, among other things, diagnosis, planning of objectives, and their measurement using appropriate indicators. However, the scope of changes resulting from agile coaching goes beyond and aims to instill a new organizational culture.
This professional must be at the base of a management specialist who has capitalized in his career a thorough knowledge of agile principles and values. Better, he must have a long experience of how to implement an agile transformation according to the contexts and working environments. Organizational change and the agile management of human resources are among the possible specializations.
A coach trainer in agile methods
The agile coach is a practitioner requested by organizations to apply some transformation during a given time in the functioning of the workforce. During his mission, he reflects and teaches agile values, principles, and techniques: scrum, scrumban, kanban methods. The kanban methodology, for example, aims to continuously optimize services in order to adapt to customer expectations. This tool is ideal for minimizing risks, costs, and delays.
The training also remains focused on participation and interactive exchanges. Depending on the internal contexts of each structure, the professional may or may not recommend the development of agility accelerators.
Agile transformation and consulting coach
The ability of an agile coach to carry out consulting activities strongly depends on the level of accumulated know-how. His expertise will therefore be required within companies that already have agile approaches in their process and wish to improve the quality of these. Depending on the results of the diagnosis, the transformations to be applied will be either general or personalized.
The advice can be provided to the manager himself, to the management team, to an operational team, or to several groups of staff. In practice, advice can also correspond to the sharing of experiences and appreciations for a better application of the concepts of agility.
Role of facilitator
It sometimes happens that the performance of a structure is slowed down due to inefficient or insufficient collaboration between internal parties. The resolution of this type of dysfunction requires more of the skills of a facilitator, qualities that an agile coach possesses. For him, it will be a question of combining dialogue, joint search for solutions, and learning. Its intervention involves meetings and workshops at the end of which will be up to the participants to apply the consensual measures adopted.